Cookie & Privacy Policy

Cookie Policy

Effective Date: 14.04.2025

At Afro Hair Birmingham, we use cookies to improve your experience on our website and ensure our services run smoothly.

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, track usage, and deliver a better, more personalised experience.

How We Use Cookies

We use cookies to:

- Remember your preferences (e.g., language or location).

- Understand how you use our site to improve functionality.

- Enable secure card payments and checkouts.

- Monitor traffic and performance through tools like Google Analytics.

Types of Cookies We Use

**Essential Cookies** – Needed for the site to function properly (e.g., checkout process).

**Performance Cookies** – Help us analyse how our website is used.

**Functionality Cookies** – Remember your preferences and settings.

Managing Cookies

You can manage or delete cookies at any time through your browser settings. Please note that disabling some cookies may affect site functionality.

Effective Date:14.04.2025

Afro Hair Birmingham is committed to protecting your privacy and handling your personal information with care, especially when you use our services or pay by card.

What Information We Collect

We may collect:

- **Personal details**: Name, contact number, email, and address (if needed for appointments or receipts).

- **Payment info**: When paying by card, we use a secure third-party payment processor (e.g., Visa, Apple Pay, SumUp) and **never store full card details**.

- **Website usage data**: Via cookies and analytics tools to improve our site.

Why We Collect Your Data

We use your information to:

- Schedule appointments and provide hair services.

- Process card payments securely.

- Communicate with you about bookings, offers, or changes.

- Comply with legal and tax obligations.

Sharing Your Data

We do **not sell or rent** your data. We may share it with:

- Trusted payment processors (PCI DSS compliant).

- Service providers helping us operate (e.g., email booking systems).

- Authorities, if legally required.

How We Protect Your Data

- We use secure systems and encrypted connections (SSL).

- Card payments are handled by PCI DSS-compliant processors.

- Staff are trained on data privacy and security.

Your Rights

Under GDPR, you have the right to:

- Access, correct, or delete your personal data.

- Withdraw consent at any time.

- Lodge a complaint with the ICO (Information Commissioner’s Office).

If you have questions about this policy or your data, contact us at:

Customer Service

Tel: 07949436333

Email: Gracymitch@gmail.com

🏠 Afro Hair Birmingham, 169 Sandon Road, Bearwood B66 4AA

Payment Methods